1. How to Request a Refund
If you wish to request a refund, please contact us via any convenient communication channel or email us at [email protected]. We’ll do our best to address your concerns as quickly as possible.
2. Full Refunds
- You qualify for a full refund if your order has not yet begun.
- However, if you booked a raid slot at a specific time and did not show up, only 50% of the total will be refunded, as we reserve a boosting team exclusively for your order.
3. Partial Refunds (70%)
- If your order has started in any form—whether our booster briefly logged in to your account, invited you to a group, or completed 1% of the service—you may receive 70% of your payment back.
- If 30% or more of the order is complete, the refunded amount is calculated based on how much work was finished.
4. When Refunds Are Not Possible
- If an order has been fully completed, no refund is available.
- If your account faces any restrictions after the order is done, we cannot offer compensation, as the agreed service was already delivered.
5. Refund Policy for Old Orders
- Orders that are not finalized within three months or where the client fails to maintain contact (e.g., missing a scheduled time) are considered closed.
- If the order was booked or started by our boosters but not finished before the season’s end, it is also considered closed.
6. Account Safety Disclaimer
We are not responsible for the security of your account once our service has concluded. By using Simpleboost, you acknowledge and accept all associated risks under these terms.
Have More Questions?
Email – [email protected]
We’re here 24/7 to assist with any concerns or inquiries.
